{"id":16606,"date":"2022-05-11T16:46:00","date_gmt":"2022-05-11T14:46:00","guid":{"rendered":"https:\/\/fredandlouis.sites-stag.agency\/return\/"},"modified":"2022-05-11T17:57:28","modified_gmt":"2022-05-11T15:57:28","slug":"return","status":"publish","type":"page","link":"https:\/\/fredandlouis.com\/en\/return\/","title":{"rendered":"Return"},"content":{"rendered":"\t\t
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Not happy with your purchase? No problem!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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All our articles are exchangeable or refundable within a delay of 15 days starting from the delivery date.\u00a0<\/span><\/p>\r\n

Only return costs will be up to you.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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How to proceed?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  1. Send en e-mail to\u00a0return@fredandlouis.com<\/span><\/a>\u00a0within\u00a015 days\u00a0of the delivery of your order and\u00a0mention if you would rather have a :\r\n<\/span>Refund\u00a0><\/b>\u00a0please mention the bank account number as well as the articles you are returning\r\nExchange ><\/b>\u00a0mention the\u00a0article(s) requested\u00a0(style \u2013 size\u00a0\u2013 colour)\u00a0and the reasons of your exchange<\/li>\r\n \t
  2. Send the articles in their original packaging to the following adresse :\r\nFred & Louis\r\nAtt\u00a0: Sybille Simonis\r\nRue du Bosquet 32\r\n4317 Les Waleffes\r\nBelgium<\/li>\r\n \t
  3. We ensure to proceed to the refund of the total amount of the retarde articles (including discounts but excluding the original delivery costs) within \u00a030 calendar days following the delivery of the returned merchandise.<\/span><\/li>\r\n \t
  4. In case of an exchange, we will advice you by email of the preparation of the new order and it\u2019s shipping (depending whether the merchandise is still available) The new shipping costs will be borne by\u00a0Fred & Louis<\/span><\/li>\r\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Some articles can\u2019t be exchange\u00a0:<\/span><\/p>\r\n\r\n

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    • articles made by special request\u00a0<\/span><\/li>\r\n<\/ul>\r\n

      Please refer to our general conditions to check in detail our return policy.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Not happy with your purchase? No problem! All our articles are exchangeable or refundable within a delay of 15 days<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16606","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fredandlouis.com\/en\/wp-json\/wp\/v2\/pages\/16606","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fredandlouis.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fredandlouis.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fredandlouis.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fredandlouis.com\/en\/wp-json\/wp\/v2\/comments?post=16606"}],"version-history":[{"count":0,"href":"https:\/\/fredandlouis.com\/en\/wp-json\/wp\/v2\/pages\/16606\/revisions"}],"wp:attachment":[{"href":"https:\/\/fredandlouis.com\/en\/wp-json\/wp\/v2\/media?parent=16606"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}